Welcome to
QSR5 specializes in providing quality clinical, survey, regulatory and reimbursement expertise to post-acute providers, staff and families. It’s in our name, QSR5. Our name speaks to our services expectation: five-star outcomes, solutions and support. Every client has a unique situation and cookie cutter solutions cannot meet everyone’s needs. QSR5’s team of consulting experts and partners bring a whole new level of creative expertise that translate into smart solutions. Five star is our standard and that is why QSR5 stands apart from its competitors.
About Us
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CoachsultantWith more than two decades of experience in post-acute healthcare, Angela Smith leads QSR5, LLC in delivering tailored consulting services to healthcare organizations nationwide. She has a proven track record in clinical care, operational excellence, and regulatory compliance, drawing from her extensive background in managing post-acute care settings in the areas of reimbursement, rehabilitation, quality outcomes and operations. She has extensive knowledge of the regulatory and reimbursement challenges facing the industry, as well as a proven track record of helping organizations achieve cost-effective, high-quality care. She has a strong working knowledge of PDPM for Medicare and Medicaid CMI. She has extensive experience working with SNFs to conduct Medicare documentation and billing compliance assessments and providing assistance with third-party medical review and the appeals process. Angela co-founded QSR5 to empower organizations with practical strategies that enhance quality, efficiency, and patient outcomes. Her background in both hands-on care and executive leadership gives her unique insights into the challenges and opportunities facing today’s healthcare providers.
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CoachsultantGena Glasco has over 30 years of experience in the post-acute care setting, holds a master’s degree and carries the Certified in Healthcare Compliance (CHC) designation, bringing a unique blend of clinical, operational, and regulatory expertise to the post-acute care industry. Her experience as VP of Clinical Operations and Director of Regulatory and Survey Management has equipped her with comprehensive insights into quality improvement, compliance, and the unique regulatory demands of post-acute settings. She is the co-founder of QSR5, LLC and plays an integral role in supporting industry providers in exceeding clinical and financial goals through achieving quality metrics. Ms. Glasco is an engaging speaker who addresses topics such as value-based care, regulatory compliance, and the integration of mental health support within post-acute care settings.